Shelah Beauty
About
We have specialists in every area of hairstyling and hair extensions to suit your specific beauty needs. We use only the best quality Remy Indian hair for our extensions. Let our team of experts create a hair style for just you. Our years of experience will ensure that your hair style will always turn out perfect. Our hair professionals and staff know your time is valuable we won't keep you waiting.
Shelah Beauty offers clients a wide array of professional extension, styling, and coloring services that rival the most prominent celebrity salons. Once you're a client of Margaret's you'll understand why our clients never leave us.
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Frequently asked questions
What is your typical process for working with a new customer?
It's my job to ensure that every client who sits in my chair has a good experience. In addition to giving them an amazing haircut or any other service, it's my duty to give the clients a great customer service experience that include:
- Be professional
- Be friendly and respectful
- Communicate clearly every step of the way — check in throughout the appointment and let the client know what I'm doing and why?
- Immediately greet clients as soon as they enter the salon
- Advise clients on promotions and products
- Let clients know what to expect from their bill
- Schedule client’s next appointment
It’s also important to make sure that the clients fill comfortable and enjoy the salon experience by not talking too much about themselves or gossiping with other stylists.
Also, Sloppy work or being too rough, Bad attitude, Dirty station or tools, Having them to wait too long is unacceptable.
What types of customers have you worked with?
We are multi cultural hair salon!