U. Defining Hair Moments

U. Defining Hair Moments

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     With a wide range of skills acquired from continued education, Patrick Maloy enjoys creating anything from business professional to wild rockstar.  He has also mastered the art of “subtle drama” for the business professional with the heart of a rockstar.  Creating hair that compliments his clients’ personalities and lifestyles is his biggest priority.

      Patrick is an American Board Certified Haircolorist who continually seeks out quality education when it comes to learning skills that provide clients solutions to their any and all of their hair challenges.  A “Jack of all Hairs” (and scared of none), Patrick is a very well-rounded stylist who can work with all textures of hair, and offers an array of different services. 

    Although there is not much he can’t do, when situations arise he is always honest and says “I don’t know” when he’s stumped. However, that just turns to an opportunity to expand his craft and work with the client to find a solution.

  • American Board Certified Haircolorist

  • Certified in Keratin Complex Smoothing Systems

  • Certified in HairTalk Extension

  • Wella Color

Visit my website for more information, online booking and social media links.

www.udefininghairmoments.com

Being able to create hair that people love comes from being able to listen!

There is a desire and need by many for quality work and an authentic client experience.  At U. Defining Hair Moments (U.DHM) the most important thing is to be of service to our clients.  With a co-creative dynamic, open communication and, most importantly, listening skills, clients can feel at ease knowing it’s all about them. 

Being of service to clients means hearing what they want to express. Being an avid seeker of education aids in being able to create and deliver multiple options that reflect what clients wish to convey about themselves with their hair, be it color, cut, or styling.

By translating key words used by clients, one can find the essence of what is wanted. Thus, U.DHM is able to offer something beyond what most others choose to make available.

 

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Silver Spring, MD 20910
2 years in business
1 employees
Email verified
Phone verified

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Q & A

What is your typical process for working with a new customer?

The process taken with new clients is one of building a co-creative relationship and learning to communicate effectively (which is mainly my responsibility to make sure I understand and then aid the client to understand my professional opinion).

I have made myself very accessible to clients and have set up tools for clients to take a bit of control as well.

Clients can contact me directly by calling, texting, emailing or messages on social media.  Everyone has different things going on and sometimes it's not the easiest to be on the same schedule but by providing different ways to communicate it has really made communicating that much easier.

Also, there is online booking (booking can be done for months in advance or even sometimes same day) and clients can book their next appointment before leaving the salon.  Of course I always say this is meant to aid the expierence not replace thus, clients know they can always reach me directly if they have a question.

Everytime a clients comes in even if we talked prior or I have been doing their hair for year there is always a consultation about what we will be doing.  This is the most important part of the process.  


What education and/or training do you have that relates to your work?

I have been a lisensed cosmetologist since 2005. Between 2005 and 2012 I took numerous continued education classes at Gramm Web to include: Haircutting 1, 2, 3 & razor cutting. Updo classes, long hair styling class, men's cutting, color correction and maybe a couple others I can think of now.  In 2008 I became an American Board Certified Haircolorist after taking a 6 month prep course and passing their 8 hour exam on just color (19 of us passed out of 200).  I was also certified by Gigi waxes for facial waxing. I have aided with product development as well I have aided salons I have worked for in the past by being an educator for new people coming in for color and training them on the brand used at the time.  In recent times I have been certified by Keratin Complete Smoothing Treatments as well as being certified by HairTalk hair extensions.  

In 2012 I decided to go into business for myself so I rented a space in Bethesda until mid 2016.

I am now conducting business out of Sola Salon Studios in Silver Spring where I rent space and continue to perfect my craft.


Do you have a standard pricing system for your services? If so, please share the details here.

You can visit the online booking site as it will give a overview of services I provide as well as prices for them.  One doesn't have to book an appointment in order to see this information and pricing will be gone over during the consuation before starting. 


How did you get started in this business?

That's a long story I can tell at the salon if you want to know. So lets just say for now a friends mother suggested it a few times because she thought I would be really good at it.  I did some research and here I am.


What types of customers have you worked with?

I work with people and their unique hair to aid in interpreting a functional hair style based on the clients lifestyle and desires. 


Describe a recent event you are fond of.

A reoccurring event that I will never get tired of hearing is when my clients come back to me and tell me how many people have stopped them to comment on their hair.  My clients feel like rockstar and I love seeing them light up inside!


What advice would you give a customers looking to hire a vendor in your area of expertise?

When seeking a new hair person communication is key.  It should be remembered that our industry is part of the service industry.  This means we should be of service to our clients and communication and listening are fundamental skills needed to create beautiful hair.  If there is poor communication and your stylist is not educating you about how to care for your hair and do it I would find someone else as they are more then likely what I call a "Gimic Stylist" only concerned with doing what new and trending and what satisfies their own ego.


What questions should customers think through before talking to vendors about their needs?

I don't think a clients needs to do much thinking before hand as it should be the stylist asking questions to gather informatoin about the clients and then interpreting that into a suitable style.  Pictures of haircuts and styles and color can be helpful so long as clients keep in mind they are more points of refrence that can be used to describe a look but everyone's hair is different.  From the pictures though it can be reworked to match the clients hair type one way or another.  Which goes back to the stylist informing clients about what will work what wonn't work and solutions to both.