About
We are very passionate about our food, service and customer satisfaction. We have over 25 years of experience, our food is made with love from scratch. At House Of Soul Catering, LLC., we pay attention to the details and our customers needs. Making that extra effort for the customer yields results that are easy to see. Passion, personality and creativity are all factors that put our gourmet catering company at the top of the list—and those are attributes that we pride ourselves on.
Every catering project we handle is different from those previously handled. That said, we make sure all of our projects are finished within the agreed project timeline. This means that if we will have a big project, then we will make sure to have a big crew. Our operations do not permit us to sit on any project. All projects, big or small, are finished on time. We can do this because we take into account weather patterns every season. This means that something out of the ordinary has to happen to keep us from meeting our project completion goals and disrupt services. Once we set a date, the entire company stands behind that date and will do everything and anything to meet the set goal. We are that kind of different.
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Gretchen H.
Frequently asked questions
What is your typical process for working with a new customer?
Our interaction with new customers is very easy and quite simple. We first obtain basic information, perform an estimate, and then work on the job while keeping the customer up to date in every step of the way. With us, there is no guess work. You know exactly what is going on with your orders and events
What education and/or training do you have that relates to your work?
We operate a professionally run business, and education and training is a very important part of what we do everyday. Our education involves intensive training, a professional and friendly environment where our team learn real-world application of different multicultural cuisine and concepts in every aspect of food, where they receive hands-on training in operating the best food in the market, and where shift managers hone skills necessary to ensure each crew maintains the highest quality of service everyday. We are experts who collaborate with and learn from other experts in the industry, not just here in the United States but also overseas.
Do you have a standard pricing system for your services? If so, please share the details here.
We have a standard pricing algorithm for each service. Pricing depends on factors such as distance, scope, delivery, number of guest, venues, travel, etc.