About
One of the things that always keeps me going, is when customers tell me how much I reduced their travel stress by making their transportation effortless. We provide services all over SoCal and even go as far as Norther California, Nevada, Arizona, and Utah. I myslef don't drive to live, but, live to drive. And I carry this same attitude when I hire drivers on my fleet. This is why Hart's Limousine is incident free. My father and I started Hart's Limousine, but we drove for various other companies for a decade. Combine, we have over 2 decades of experince in the livery business.
Yelp - https://yelp.to/HDREUIrIxrb
Website: https://www.hartslimo.com/
Business Phone: (424)377-7707
Mobile: (818)482-0999
Email: [email protected]
Highlights
Payment methods
Reviews
Jerry M.
Frequently asked questions
What is your typical process for working with a new customer?
- Introduction for transportation needs and pricing.
- Full trip details
- Reservation
- Invoicing
- Payment
- Complete the trip
At Hart's we wait to collect payment 24 Hours before the trip and in some cases where two individuals bid at the same time, first person to pay holds the time samp.
Refunds Policy;
17 Miles from Zip Code 90045 requires 4 Hours notice.
18-65 Miles from Zip Code 90045 requires 8 Hours Notice
65+ Miles from Zip Code 90045 requires 48 Hour Notice.
What education and/or training do you have that relates to your work?
All Drivers need to pass:
H6 Drivers Clearance
Drug Test
DOJ backgrount check
Do you have a standard pricing system for your services? If so, please share the details here.
Our pricing fair for most people and fair for business operations. We do have a minimum trip fee and charge a 20% Gratuity per trip. You can get a quick quote from our website: https://www.hartslimo.com/reserve
How did you get started in this business?
Over 10 Years of driving for other companies.
What types of customers have you worked with?
All kinds of customers, from the everday corporate traveler to Margot Robbie, Terry Cruise, Caitlyn Jenner, Prince from Dubai, and FBI agents during the Ronald Reagan yearly meetings.
Describe a recent event you are fond of.
At Hart's all our trips are pre examined and a clear understand between us and the customer is a MUST. Due to our thorough booking culutre we have not come across any issues.
What advice would you give a customer looking to hire a pro in your area of expertise?
When it comes to booking a town car, there are 100's of way of operation. It is imperative to explain all your needs and wants while making the reservation. All companies operate differently and it is never a good idea to set expectations.
What questions should customers think through before talking to pros about their needs?
Curbside or Baggage Claim if its an airport travel need.
Make sure to have a well written out transporation agenda before booking to make sure there are no hiccups.