Urban Habitats Inc. DBA Oneals Transportation SVC.
About
We are a family owned business for over two decades. The company motto stand out as " we are a family". This motto holds not only for our team of dedicated staff and operators but also for the clients that we service in our vehicles. We endeavor to treat each customer we transport as if they are the most precious cargo and getting them safely transported and back to their families daily is our top priority in all our journies.
The staff combined has over 80 years of experience in the transportation industry with a specialty in student transportation. As the General Manager having been in all positions in the transportation field over 20 years I am tuned into each aspect of how to continue to operate a safe and successful transportation hub. Respect toward coworkers between management and staff is demonstrated in daily interactions internally. This respect shows on all our driving and staff toward the smile heard through the voice over the phone as we service the customers requests to the smile on the operators face at the charter site.
Upon choosing Urban Habitats Inc . DBA Oneals Transportation you can rest assured that your travel needs are going to be cared for in every detail and communication will never be any issue.
Highlights
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Frequently asked questions
What is your typical process for working with a new customer?
Contact the customer via phone and establish repertoire
Gather email information and trip itinerary
Follow Up with a quote and details of trip
Send Confirmation for overview
Discuss payment details
What education and/or training do you have that relates to your work?
Illinois CDL State Instructor / 3rd Party Behind the Wheel Tester
Driver Implementation Training Standards for World Class Safety- First Student
DOT/FMCSA Random Drug and Alcohol Supervior Training
Society of Human Resource Management- Member
Do you have a standard pricing system for your services? If so, please share the details here.
School Bus Service- 55 Passegner Bus
4 Hour Minimum - $285.00- Local Chicago Land Area
Airport Transfers- 1 Way- $250.00
Out of Town- 60 Plus Miles
Base Rate- $500.00/ 4 Hours.
How did you get started in this business?
I was always motivated by companies that could provide miles of smiles for their customers. I like when customers feel secure in their travel and arrive care free.
What types of customers have you worked with?
Corporate Shuttles
Wedding Events
Airport Transfers
Day Camps/Summer Camp
Church Retreats
What advice would you give a customer looking to hire a pro in your area of expertise?
Follow up on recommendations by asking for professional letters of reference on company letter heads from past clients interactions with the expert.
What questions should customers think through before talking to pros about their needs?
What is the DOT Safer Rating of thier fleet ?
Does the company have a certificate of liability upon request?
Are employees drug and alcohol tested ?
Does the company abide by Department of Transportation Guidelines?