Captains Car Service
About
We are working around the clock to protect you and your loved ones when you travel with us. You have our promise that our team is going above and beyond the guidance of the Centers for Disease Control and Prevention and the World Health Organization to ensure your safety. We are building on an ever-present focus on cleanliness and continually assessing ways to enhance your safety throughout your travel experience. This includes disinfecting each vehicle after each ride, ALL touchpoints of our vehicles are sanitized with an anti-bacterial cleaner https://youtu.be/NHccM7Owwjk
Captains Car Service is the choice for many in Northeast Ohio. Why? Simple! SUPERIOR SERVICE and Our Clients know that they can trust Captains Car Service to add that special touch of class and luxury to their trip.
We know that you have an abundance of options for your transportation needs. Captains Car Service would be HONORED to earn your business...
We are committed to providing you with the highest level of customer satisfaction possible, and proud to have this opportunity to earn your business. If for any reason you have questions or comments, we would be delighted to hear from you.
Please contact us at (440) 782-1227 or visit our website at captainscarservice.com to book your transportation.
We look forward to doing business with you!
Captains Car Service
440-782-1227
captainscarservice.com
Although you may think of us as a Limousine Company that drive famous people in fancy cars. What we actually sell is a FEELING more than a SERVICE. That feeling is "Peace Of Mind" or that comfort level you get when you know that there is no need to worry. That STRESS-FREE feeling which then allows you to relax and enjoy not only when you are traveling with us but throughout the entire process from reservation to completion.
Sarah Mirkovic
*****
I hired Captains Car Service for my wedding. The driver was so experienced and so helpful! Not only did he get me and my bridal party to the places we needed to be on time, he thought of things we never would have known to ask— like, after the ceremony, he asked if we wanted to keep the altar arrangements and take them with us to the reception. And then he proceeded to run into the church and load them into the trunk himself. He was so professional and helpful, and a delight to work with. I can’t say enough good things! Thank you so much.
Mark Pratt
*****
Kirk offered top of the line service shuttling us around on our wedding weekend. Clean, comfortable ride with a friendly driver - would highly recommend!
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Frequently asked questions
What is your typical process for working with a new customer?
At Captains Car Service, we are fully automated. We offer quick and easy online reservation through our website with your own company login 24/7. Or if you prefer just email or call your dedicated corporate travel manager and they will set it up for you. We also provide the following:
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- Real-time Vehicle GPS & Flight Tracking
- Quick Confirmations 24 hrs ride receipts
- Automated email & text messages reminders about your trips
- Advance notice email with your drivers' details (picture & cell #)
- Text message alerts of driver status (On The Way / Arrived)
- Dedicated Travel Managers personal Cell number available 24/7
What education and/or training do you have that relates to your work?
ALL of our Chauffeurs are PAX Certified Trained.
In Latin, PAX means Peace. PAX Training is a simple and effective training to test and certify our chauffeurs with the industry’s best practices. Chauffeurs receive training in all aspects of chauffeuring with specific courses highlighting customer service, professional presentation, and driving safety. Our PAX Certified Chauffeurs also receive weekly training to keep them sharp and engaged.
Do you have a standard pricing system for your services? If so, please share the details here.
Our Pricing is based upon distance for all Point to Point (transfer) reservations. (Sedans & SUV's) All our Limousines are priced according to an hourly rate and Service Types